POLICIES AND PROCEDURES
-Items may be returned up to 14 days of tracking delivery date, for a full refund on the items. We do not reimburse shipping expenses except for cases where incorrect item has been shipped.
-All returns must be authorized by our customer service after completing our return form.
Our customer service will provide a return number after review. This number should be placed clearly on returned package for quick identification.
-Any funds owed will be returned within 10 business days.
-Any packages returned by courier will not be refunded. Reshipping charges of 29.99$ will be invoice and paid by clients before resending
-14.99$ flat rate does not include Northwest Territories, Nunavut and Yukon. These locations flat rate is 29.99$
